Privacy Policy · /privacy-policy

G.D.P.R Policy Document

The Data Protection Act 2018 (and/or any superseding Acts) describes how organisations – including Croweaters (referred to in this document as Croweaters, us, we, our), must collect, handle and store your personal data.

This policy sets out how Croweaters collects, handles and stores your personal data. From how Data has been collected, gathered and/or received via from yourself in various different ways. Either from interaction through our website (croweaters.com), data collection for one of our Data Analytic programmes to any contractual engagement with the business and its associated partnerships.

By providing us with your data, you warrant that the business, Croweaters, have entered into an agreement with yourself, confirming that you are over 16 years of age, that you consent to the Data Protection practises outlined by our Data controllers and Data Operators.

Why This Policy Exists

This policy ensures that Croweaters:

  • Complies with all contemporary data protection law and follows good practices.
  • Protects the rights of staff, customers and partners.
  • Is open and forefront with how it stores and processes individual’s data.
  • Protects the company and its customers from the risk of data breaches.

DPO Contact Details

Below are the contact details of Croweaters’ appointed Data Protection Officer, if there are any questions and/or complaints about how your data is created, stored, processed and deleted please feel free to reach out to the details below.

Appointed Data Protection Officer: Robert Carroll
Email address: rsc@croweaters.com
Postal address: Croweaters Virtual Office, 113, Unit 80, Churchill Square, Kings Hill, ME19 4YU

If you are not happy with any aspect of how we have collected or processed your data at any stage, you have the right to raise a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) at any stage of a relation between yourself and Croweaters.

However, we would be grateful that in the instance you do have a complaint to contact us in the first instance via the DPO details stated above. This is due to Croweaters wanting to continue our first time fix policy to all internal and external complaints and non-compliances making sure the business is as secure, satisfactory and complaint as possible in all instances.

GDPR Compliance Document

What Data Do We Collect About You?

GDPR and Data Protection Policies refers to Croweaters collecting and processing “personal data” the determined scope of what is and is not personal data is that of any information capable of identifying you as an individual. Meaning that what is not within the scope does not include any anonymised data nor any data that cannot identify nor be attached back to yourself. Within this scope of identifiable data may mean that Croweaters collects Data of the following types:

  • Identifiable data including and not limited to your first name, last name, title and gender.
  • Contactable data including and not limited to your billing address, any delivery addresses, email addresses and telephone numbers.
  • Financial data including and not limited to your bank account details and any credit checks the company feel necessary before engaging in partnership or transaction.
  • Transaction data may include but not limited to any details about your payments between yourself and the company alongside any details of purchases made by you.
  • Technical data may include but not limited to any login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone settings and location history, operating system and platform and other public computer information.
  • Usage Data may include but not limited to any information about how you use our website, products and services.

Sensitive Data (Special Category Data)

Croweaters have the right to monitor sensitive identifiable data about yourself, this data can be collected, stored and processed by the company but said data must be stored and processed in more secure channels with members of staff that have a business requirement to process that data.

The GDPR and Data Protection legislation state that the scope for Special Category Data is the following: your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic data.